Troubleshooting
Throughout the UHSD's life (dating back to October 20, 2000), I have helped people with problems that they have had. I have kept all the e-mails, conversation, and other messages, and from them, I have compiled this section. Here is the Troubleshooting Magic Table o' Clarification™:
Problem | Ways to tell what is wrong | Solutions |
Many problems | Many problems can be caused by failing to configure all settings. This is especially true if a new game is created without copying settings from the Deafult. | Configure all settings (this includes Main Display and such). |
When I submit a score, I get an error like: "Cannot display page," "Page not found," "Forbidden," and "Cannot find server." | You have probably set the "Page to be display after a score has been submitted" to an address that generates the error you get. | Set the page to be displayed to an address without any errors. |
I've successfully submitted scores (that is, add.cgi displayed the proper page without generating any errors) to a specific game, but no scores are displayed for that game. |
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When trying do certain things, I get an Internal Server Error (Error 500). |
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When I submit a score, I get an Internal Server Error (Error 500). |
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After a new score is added to the database, display.cgi does not display it. I need to refersh my browser to get the new scores. | The best guess I have is that your browser is being weird. | If you think otherwise, you can use Javscript to automatically reload the page. |
If you have any problems, contact me and let me know. Thanks.